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Announcement All Pratt buildings are currently closed because of COVID-19, however remote and contact free services are available.

Location Closure Library services at the Southeast Anchor Library will be unavailable from Monday, October 26 through Tuesday, November 3 for early voting and the general election. It is the only Pratt location being used as a Baltimore city polling location.

Holiday Closing Services at all Pratt locations will be unavailable Tuesday, November 3 in observance of Election Day.

Information Services Department

The Information Services Department is your first stop to ask questions, either in person at the Central Library's Information Desk and Public Computer Center, by telephone, or virtually via email.


librarian helping a customer

The Department

Information Services can help answer your questions in the following ways:

  • Information Desk: Located in the main hall of the Central Library, the Information Desk is your entry point to the resources and services of the library.
  • Public Computer Center: Located in the Annex area of the Central Library, the Public Computer Center has 32 computers available for public use. A staff member is available to help with your computer questions. Computer classes are also held regularly in the Public Computer Center.
  • Telephone Reference: The first point of contact for telephone calls coming into the library, Telephone Reference has been available to answer questions on a wide range of topics since 1967. We can also connect you to the right library subject department for more in-depth questions. Telephone Reference is available during these service hours at (410) 396-5430.
  • Email: Send us a question by email. Email is checked twice a day and responses are returned as quickly as possible, generally within two working days.
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Public Computer Center at Central Library

Public Computer Center


The Central Library’s Public Computer Center has computers available for research, job searching, and more.

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computer keyboard and mouse in Central Library

Computer Training


Learn computer basics, job and career computer skills, and more with Pratt Library computer training.