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• Accessibility 
  Resources and services for persons with special needs.
• Access My Library Account  
  Renew materials, change PIN, update personal information.
• Ask a Question 
  Getting in touch with a librarian to ask a question. 
• Business Center 
  Special business-related resources for individuals and businesses.
• Classes 
  Free training opportunities. 
• Computer Use 
  Policies governing the use of computers at the Library.
• Community Organizations 
  Information about some Baltimore City agencies and organizations.
• Government Reference 
  Services and materials available to Maryland State government employees.
• Grants Collection 
  Information about foundations and their grants.
• Interlibrary Loan 
  Borrowing materials from other libraries.
• Internet Access 
  Free Dial-up Internet Access for Library cardholders
• Job and Career Information Center 
  Resources for finding jobs and exploring careers.
• Library Cards 
  Policies governing library cards and borrowing materials.
• Meeting Space 
  How to reserve meeting space.
• Mobile Library Services 
  Schedule and route. 
• Podcasts 
  Subscribe to our digital media broadcasts.
• RSS 
  Click to find out more.
• Student Express 
  Help for students conducting research at the Library.
• U.S. Government Documents 
  Provides access to Federal Government publication
• Wireless Access 
  Information about connecting to the Pratt Wireless Network.

Helping a customer is an every day activity.