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Location Closure The Forest Park, Washington Village, Reisterstown Road, Brooklyn, Northwood, & Herring Run branches are closed for facility improvements. Learn more here.

Holiday Closing All Pratt Library locations will be closed Monday, May 26 in observance of Memorial Day.

Pratt Library social workers group in Central Hall
Social Worker in the Library sign by a table with customer and social workers

Available Services

Social workers at the Library can:

  • Meet with library patrons on a one-on-one basis, either in person at select branches or over the phone
  • Provide a compassionate space to discuss needs
  • Determine an action plan for addressing needs
  • Assist with completing applications
  • Assist with connecting library patrons to other community organizations and resources, including other Social Impact programs at the Library

Social workers at the Library cannot:

  • Provide clinical services or therapy
  • Provide direct financial support
  • Provide direct services outside of referrals
  • Make eligibility determinations for social service programs

Areas of Support

Social workers offer information, consultation, or resources related to the following areas or concerns:

  • Health

    • Medicaid enrollment referral
    • Low-income/sliding-scale clinic referral
    • Mental health resources
  • Food

    • SNAP application assistance
    • Food pantry referral
  • Legal

    • Legal aid referral
    • Self-help legal resources
  • Education

    • GED programs
    • ESL classes
    • Vocational training
  • Employment

    • Job readiness resources

    • Career center referral

  • Older Adults & People with Disabilities

    • MTA mobility application assistance
    • Caregiver support/resources
    • Long-term care planning
    • Community-based options waiver program referral
    • Home repair/home modification application assistance
    • QMB/SLMB (Medicare ExtraHelp) application assistance

Connect with a Social Worker

Drop-In Hours

Drop-in hours are available at the following branches, no appointment necessary!

Need help? Email socialworker@prattlibrary.org or call the contact for your branch if you need assistance. 
 

Central Library
Sam Chan: (443) 983-0824
Tuesday, 11 am – 4 pm
Wednesday, 11 am – 4 pm
Thursday, 1 pm – 4 pm
Light Street
LaTia Glasgow: (443) 677-6002
Thursday, 11 am – 4 pm
Pennsylvania Avenue
Sheila Miller (Tue/Thur): (667) 392-9785 
LaTia Glasgow (Wed): (443) 677-6002
Tuesday, 11 am – 4 pm
Wednesday, 11 am – 4 pm
Thursday, 11 am – 4 pm
Southeast Anchor Library
Mariel Sass: (443) 418-3873
Tuesday, 11 am – 4 pm
Wednesday, 11 am – 4 pm
Walbrook
Sheila Miller: (667) 392-9785
Wednesday, 10 am – 1 pm
Waverly
Sam Chan: (443) 983-0824
Monday, 1 pm – 4 pm

Contact a Social Worker

Email socialworker@prattlibrary.org or call the social worker in your geographic area Monday through Friday to get help with a variety of issues. In-person services are available during the drop-in hours listed below, Monday through Friday.

For more information, contact the social worker in your geographic area:

Lawyer in the Library
More Information
Lawyer in the Library - Maryland flag and gavel

Lawyer in the Library


Get free one-on-one legal advice on a variety of issues, both in person and online.

Housing Navigators
More Information
house key and keychain in a doorknob with a person in the background - housing navigators

Housing Navigators


Community members can get help with finding stable housing, education, advocacy, and more at select Pratt locations.