BGE at the Pratt
BGE Energy Assistance Ambassadors are available at select Library locations to provide personalized customer support. They assist with understanding bills, evaluating qualifying billing and energy efficiency programs, and offering guidance for energy assistance applications.
Drop-in assistance is available at the schedule below— no appointment required!
BGE at the Pratt representatives do not handle collections. For the BGE Collections Department, please call 1 (800) 685-2210.
Drop-In Hours
| Brooklyn | Wednesday, April 15 12 pm – 4 pm |
| Central Library | Wednesday, January 21 12 pm – 4 pm |
| Walbrook | Wednesday, February 18 12 pm – 4 pm |
| Waverly | Wednesday, March 18 12 pm – 4 pm |
Visit the BGE Community Events calendar for more opportunities to connect with BGE representatives.
Lawyer in the Library
Get free, one-on-one legal advice on a variety of issues, both in-person and online.
Peer Navigators
Through the Peer Navigator Program, Peer Recovery Specialists and Peer Trainees serve as role models and provide a safe, non-judgmental space that promotes overall wellness, in partnership with the Maryland Peer Advisory Council.