Skip Navigation

Location Closure The Herring Run Branch will be closing Tuesday, October 13 through Thursday, October 15 due to building maintenance.

Location Closure The Orleans Street Branch is closed through Saturday, October 17 due to building maintenance.

Holiday Closing All Pratt Library locations will be closed Monday, October 12 in observance of Indigenous Peoples’ Day.

Home  /  Services  /  Social Impact Programs  /  BGE at the Pratt

BGE at the Pratt

BGE Energy Assistance Ambassadors are available at select Library locations to provide personalized customer support. They assist with understanding bills, evaluating qualifying billing and energy efficiency programs, and offering guidance for energy assistance applications. 

BGE at the Pratt service mark

Drop-in assistance is available at the schedule below— no appointment required!

BGE at the Pratt representatives do not handle collections. For the BGE Collections Department, please call 1 (800) 685-2210.

Drop-In Hours

BrooklynWednesday, December 16
12 pm – 4 pm
Central LibraryWednesday, September 16
12 pm – 4 pm
WalbrookWednesday, October 21
12 pm – 4 pm
WaverlyWednesday, November 18
12 pm – 4 pm

Visit the BGE Community Events calendar for more opportunities to connect with BGE representatives.

Lawyer in the Library
More Information
Lawyer in the Library - Maryland flag and gavel

Lawyer in the Library

Get free, one-on-one legal advice on a variety of issues, both in-person and online.

Peer Navigators
More Information
Peer Navigators outside the Pennsylvania Avenue Branch library

Peer Navigators

Through the Peer Navigator Program, Peer Recovery Specialists and Peer Trainees serve as role models and provide a safe, non-judgmental space that promotes overall wellness, in partnership with the Maryland Peer Advisory Council.