Sidewalk Service is available by appointment to check out books and other reserved materials from the Pratt Library with contactless pickup.
Sidewalk Service Appointments
We recognize that some customers may not be ready or able to come to the counter inside the library, so we are continuing contactless pickup with Sidewalk Service by appointment. Baltimore City residents can also receive Pratt Library Books by Mail.
In addition to picking up materials from our catalog, you may request to pick up the following:
How Sidewalk Service Works:
Step 1: Place a Hold
Sidewalk Service is available at all Pratt locations by appointment during business hours. Appointments are available until one hour before closing.
Step 2: Schedule a Pickup
All pickups must be scheduled with library staff. After you are contacted via email or phone when your materials are ready to be picked up, call your pick-up location during operating hours to schedule your appointment.
Step 3: Arrive at Scheduled Time & Location
Once you have arrived at the Sidewalk Service location, follow these procedures:
- Call the branch when you arrive, and staff will verify your account information over the phone using your library card number.
- At the pick-up location, follow signs for social distancing.
- Library staff will come to the doorway and hand your materials to you.
Step 4: Return Materials
Books and materials can be returned to the book drops available outside or the circulation desk at any Pratt location.
Material Pickup & Return
Learn how to pick up and return books, DVDs, and more at Pratt Library locations.
Computer & Internet Devices
With a Pratt Library card, you can borrow devices like Chromebooks, tablets, and mobile hotspots to get online from the comfort of your home.