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Location Closure The Light Street Branch is closed through Tuesday, July 1 due to a facilities maintenance issue.

Announcement The Pennsylvania Avenue Branch is operating on a reduced schedule with limited services 10 am–4 pm until further notice, due to a facilities maintenance issue.

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Home  /  Books & More  /  Library of Things  /  Computer & Internet Devices  /  Mobile Hotspots

Mobile Hotspots

Mobile hotspots are available to borrow from the Pratt Library, allowing you to connect your devices with access to free Wi-Fi and unlimited data. The devices can be picked up and returned at any Library location.

Mobile hotspots are limited to one device at a time per Library card. There is a 12-week loan period, and they may be auto-renewed up to three times if there are no holds.

Using a mobile hotspot, you can connect several devices to free Wi-Fi and unlimited data. Users may borrow one device per account, and you must be 13 or older to borrow these devices.

2 hotspots - Inseego MiFi M2000 and JEXtream RG2100 5G MiFi Mobile Hotspots

User Guides

Instructions will be provided with each device. You can also download the user guide for your device in English or Spanish online:

Inseego MiFi M2000 5G MiFi Mobile Hotspot: Download a user guide PDF. (Manual del usuario PDF)

JEXtream RG2100 5G MiFi Mobile Hotspot: Download a user guide PDF. (Tutoriales)

Need help?

For one-on-one help, call (443) 984-4944 to make an appointment or email computer.class@prattlibrary.org.

Reserve a Mobile Hotspot

Device Compatibility

Device compatibility (ability to connect to the hotspot network) may vary by the type of product or software version of the device.

The following systems are supported:

  • Chromebook™
  • Windows® 10
  • Mac OS® X 10.13 or higher
  • Microsoft® Surface
  • Linux® Ubuntu 16.04 or higher

On smart TVs, certain apps may not be able to connect to the hotspot and stream video.

A hotspot may need to be placed within at least 15 feet of a device if there are any connection issues.

Service may vary by location, and the service plan does not include international areas.

Returning a Mobile Hotspot

All devices are borrowed for 12 weeks and can be renewed up to three times as long as there are no holds. Data will be turned off on overdue devices.

Devices must be returned in person, and may be returned to any Pratt Library location at the circulation desk. Please do not use the book drop for mobile hotspot or other device returns.
 

Lost mobile hotspots cost $106. Once returned, fees will be removed for long overdue devices. There are no charges for damaged devices. Please return the device so we may repair it. Missing or damaged USB cables and adapters cost $8 each. Return any missing parts in-person to have any fees removed. 
 

Chromebooks
More Information
Chromebooks Lenovo

Chromebooks

Customers age 13 and older can borrow a Chromebook, complete with power adapter/cord and carrying case, from the Pratt Library.