Social Worker in the Library
The Enoch Pratt Free Library, in partnership with the University of Maryland School of Social Work and Morgan State University School of Social Work, is pleased to offer an innovative program that serves the community by providing access to social work services. Our social workers are available to help all library patrons, especially those experiencing challenges related to finance, mental health, or other stressors, with resources and referrals.
Available Services
Social workers at the Library can:
- Meet with library patrons on a one-on-one basis, either in person at select branches or over the phone
- Provide a compassionate space to discuss needs
- Determine an action plan for addressing needs
- Assist with completing applications
- Assist with connecting library patrons to other community organizations and resources, including other Social Impact programs at the Library
Social workers at the Library cannot:
- Provide clinical services or therapy
- Provide direct financial support
- Provide direct services outside of referrals
- Make eligibility determinations for social service programs
Areas of Support
Social workers offer information, consultation, or resources related to the following areas or concerns:
Health
- Medicaid enrollment referral
- Low-income/sliding-scale clinic referral
- Mental health resources
Food
- SNAP application assistance
- Food pantry referral
Legal
- Legal aid referral
- Self-help legal resources
Education
- GED programs
- ESL classes
- Vocational training
Employment
Job readiness resources
Career center referral
Older Adults & People with Disabilities
- MTA mobility application assistance
- Caregiver support/resources
- Long-term care planning
- Community-based options waiver program referral
- Home repair/home modification application assistance
- QMB/SLMB (Medicare ExtraHelp) application assistance
Connect with a Social Worker
Drop-In Hours
Drop-in hours are available at the following branches, no appointment necessary!
Need help? Email socialworker@prattlibrary.org or call the contact for your branch if you need assistance.
| Central Library Sam Chan: (443) 983-0824 | Tuesday, 11 am – 4 pm Wednesday, 11 am – 4 pm Thursday, 1 pm – 4 pm |
| Light Street LaTia Glasgow: (443) 677-6002 | Thursday, 11 am – 4 pm |
| Pennsylvania Avenue Sheila Miller (Tue/Thur): (667) 392-9785 LaTia Glasgow (Wed): (443) 677-6002 | Tuesday, 11 am – 4 pm Wednesday, 11 am – 4 pm Thursday, 11 am – 4 pm |
| Southeast Anchor Library Mariel Sass: (443) 418-3873 | Tuesday, 11 am – 4 pm Wednesday, 11 am – 4 pm |
| Walbrook Sheila Miller: (667) 392-9785 | Wednesday, 10 am – 1 pm |
| Waverly Sam Chan: (443) 983-0824 | Monday, 1 pm – 4 pm |
Contact a Social Worker
Email socialworker@prattlibrary.org or call the social worker in your geographic area Monday through Friday to get help with a variety of issues. In-person services are available during the drop-in hours listed below, Monday through Friday.
For more information, contact the social worker in your geographic area:
- South, Southeast, o para servicios en Espanol: Mariel Sass, (443) 418-3873
- Central, East, or Northeast: Sam Chan, (443) 983-0824
- West, Northwest, or Southwest: Sheila Miller, (667) 392-9785
- All areas: LaTia Glasgow, (443) 677-6002
Lawyer in the Library
Get free one-on-one legal advice on a variety of issues, both in person and online.
Housing Navigators
Community members can get help with finding stable housing, education, advocacy, and more at select Pratt locations.