Frequently Asked Questions About SAM
What is SAM?
SAM is a new computer software application that improves everyone’s access to public-use-computers in libraries. More about SAM
Why did the Library purchase SAM?
SAM is in response to community interest in fairer and more equitable computer access for all customers.
What exactly does SAM do?
SAM allocates individual session time and printer resources among all the customers who want to use library computers.
How do I use a SAM computer?
Customers access the computer by entering a library identification number and PIN into the log on screen. SAM authenticates that number by comparing it with the library’s circulation database, and begins a time-limited session for the customer on that computer. How to Use SAM - Step by step
What if I don't have a library card or don't know my PIN?
Go to the Circulation Desk to get a library card or to find out your PIN. Out of town visitors should see the librarian for a 24-hour “Visitor’s Pass” for access to Pratt computers.
Does SAM keep track of what I do with a library computer?
No. SAM does not keep track of where or what on the Internet an individual user does on the library computers.
Does SAM help protect my privacy?
Yes, a primary purpose of SAM is to wipe clean all traces of each user from a library computer after every session. In doing so, SAM prevents users from viewing anyone else’s work or Internet destinations (such as Bookmarks, History, etc).