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Information Services Department
Unagrideged Dictionary

State Library Resources

Information Services can help answer your questions through one of our five points of service:

  • Information Desk—Located in the main hall of the Central Library, the Information Desk is your entry point to the resources and services of the library.
  • Public Computer Center—Located in the Annex area of the Central Library, the Public Computer Center has 32 computers available for public use.  A staff member is available to help with your computer questions.  Computer classes are also held regularly in the Public Computer Center.
  • Telephone Reference—The first point of contact for telephone calls coming into the library, Telephone Reference has been available to answer questions on a wide range of topics since 1967.  We can also connect you to the right library subject department for more in-depth questions.  Telephone Reference is available during these service hours at 410-396-5430.
  • Chat Reference—The Pratt Library  participates in Maryland AskUsNow!, a 24/7 live online interactive service staffed by a statewide consortium of public, academic and special libraries.  Submit your question to start up a live chat session with a Maryland librarian.
  • Email—Send us a question by email, using our web form.  Email is checked twice a day and responses are returned as quickly as possible, generally within two working days.
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