The Information Services Department is located at the Central Library at 400 Cathedral Street.
Introduction
The Information Services Department provides quick answers to general reference questions in person at the Information Desk or over the telephone. It is the starting point for information about the Enoch Pratt Free Library, its services and programs.
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Information Desk
.jpg "Another Central") Located in the main hall of the Central Library, the Information Desk is your entry point to the resources and services of the Central Library.
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Telephone Reference 410-396-5430
.jpg "wheel2") Available during the following service hours. Usually questions are answered within five minutes. If questions require more resources, or are more complex, the librarians at Telephone Reference will direct your call to the reference staff in the library subject departments.
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Chat with a Librarian
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Email
Email is accessible by clicking here. Email is checked twice a day and responses are returned as quickly as possible, generally within a couple days.
Directions and Parking
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Other resources
.jpg "library2") Subject Guides -Lists of Web links, reference books, and electronic databases covering many different topics.
How-To Guides-Offer in-depth assistance on how to research a particular topic.
Show-Me Guides-Short videos that show you how to do something, usually using the Pratt Web site or the Internet.
Delicious Web links -Useful Web sites on various subjects selected by members of the Information Services Department.
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