Baltimore attorney, sports agent and expert negotiator Ronald M. Shapiro shows how to boost confidence and achieve maximum results in any negotiation or difficult conversation by using "scripting." Real-life scenarios demonstrate "the three D's" of the scripting method: Draft, Devil's Advocate, and Deliver.
Co-founder of the Shapiro Negotiations Institute, Ron Shapiro has negotiated more than $1 billion in contracts. His techniques have helped resolve a national symphony orchestra strike, facilitate solutions to human relations problems, and reconcile disputes in the government and corporate world. His bestselling books include The Power of Nice and Dare to Prepare.