By Sarah Kuperman, Collections Management Department
A customer with a question about reading eBooks on her iPhone recently phoned the Library for help. The conversation resulted in a helpful one-on-one session in the Central Library’s Wi-Fi coffee shop. In just 10 minutes, we were able to set up the mobile site for eBook loans on her iPhone and check out a book to her Kindle.
Does the library have eBooks? Can you help me with eBooks? How do I check out an ebook? These are all frequently asked questions at the library’s Information Desk, and we have the answers. From experts to beginners, people have questions about using eBooks with a range of devices including Kindles, Nooks, iPads, smartphones, laptop, and desktop computers.
One example of the services provided by the Library is at the Pennsylvania Avenue Branch. We offer an eReader Clinic service for customers with questions about eReaders and eBooks. Customers make 30-minute appointments on the second and fourth Saturdays to discuss their eReader and eBook questions with a librarian. EReader Clinic sessions have covered questions about setting up a device, exploring the features of a particular device, downloading an eBook, and consumer research about different eReaders on the market. You just need to bring your devices and your questions.
Pratt eLibrary: Get more for free
As part of our new eLibrary initiative, we have set up a page on our website where you can find everything you need to get started. Access the Maryland Digital eLibrary Consortium, our partner site that manages eBook and audiobook downloads, get help with eBooks and eReaders, and learn about borrowing an eReader from the Library.